Privacy policy

Who is responsible

AstroVeds (astroveds.com and the AstroVeds app) is owned and operated by Credofina Fintech Private Limited (CIN U70200HR2025PTC135879), Lower Ground Floor, Saket Salcon Rasvilas, Saket District Centre, Sector 6, Pushp Vihar, Next to Select City Walk Mall, New Delhi 110017, India. "We", "us" and "our" mean Credofina Fintech Private Limited. We are the data fiduciary for the personal data described here.

What we collect

Your mobile number (to log in), your name, and the birth details you choose to save for yourself and others.

For astrologers: profile, photo, PAN, the last four digits of Aadhaar (never the full number) and bank details, for verification and payouts.

Consultation records (chat messages, call times and duration; calls are not recorded), wallet transactions and payments, which we must keep for tax purposes.

Device data the app needs to send notifications (a push token), and basic technical logs (IP address, browser) for security.

Why we use it

To log you in, calculate charts, run consultations, process payments and payouts, prevent fraud and meet legal duties. We do not sell your data or use it for advertising.

Birth details you share in a consultation are shown to that astrologer only.

Who we share it with

Only the service providers that run parts of the service, and only what each needs: our payment gateway Razorpay (payments; card and bank details are entered on Razorpay, not with us), our SMS provider (login codes), Google Firebase (app notifications), and our cloud hosting provider. We also disclose data when the law requires it.

Cookies and storage

We use a language cookie and your browser's local storage to keep you logged in. We do not use advertising or tracking cookies.

Consent and your rights

We process your personal data with your consent under the Digital Personal Data Protection Act, 2023. You can see and correct your data in your account, and withdraw consent by deleting your account (Account → Delete account).

When you delete your account we remove your name, number and saved profiles. Wallet and consultation records are kept, without your name, for as long as tax law requires.

Storage and security

Data is stored on servers in India, encrypted in transit, and backed up in encrypted form. Access is limited to staff who need it; identity documents are visible only to our verification staff.

Grievance officer

For any question or complaint about your data, write to the Grievance Officer, Credofina Fintech Private Limited, at support@astroveds.com or Lower Ground Floor, Saket Salcon Rasvilas, Saket District Centre, Sector 6, Pushp Vihar, Next to Select City Walk Mall, New Delhi 110017, India. We acknowledge within 24 hours and resolve within 15 days.